Questions deserve a clear answer.

Customer Care can help with product information, fit guidance, order updates, delivery queries, returns and refunds.

Emailsupport@footwearedit.co.za
Reply target: 1–2 business days.
Phone+27 10 000 0000
Monday–Friday, 08:30–17:00 SAST.
WhatsApp+27 10 000 0000
Monday–Friday, 09:00–16:30 SAST.

Before you contact us

Please include your order number, the email address used for your order, the style or size concerned, and clear photographs where you are reporting a fault.

Order and delivery support

Address changes and cancellations are assessed before dispatch. Once an order has been handed to a courier, delivery changes may be limited.

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